Essay 2 min read
Thin slice first
Before committing to the largest implementation story, define the smallest real capability that can produce useful evidence.
A collection, not a feed
The library.
Developed perspectives, unfinished questions, and useful things to keep.
5 entries
- Field note 2 min read
The work comes before the AI
Three decisions to make before giving a digital assistant more responsibility.
- Essay 2 min read
Is there a decision hiding inside the process problem?
Before adding another meeting or dashboard, name the choice that has not been made.
- Open question 1 min read
What happens between the steps?
An open question about customer journeys that look complete on paper but depend on work between teams.
- Open question 1 min read
Who owns the exception?
The ordinary case is only part of the work. What should happen when an AI-assisted process reaches its boundary?
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